Thanks to Irene Wong who pointed me to this article at HBS from a couple of years ago. I haven’t managed to read the “Gamer Generation” book yet, but it sounds like I really should have.
Managing the Gamer Generation : HBS Working Knowledge
This is one of the huge points creating the generation gap. Gaming is actually much more social than boomers understand. A lot of it is very social, done with friends, and now increasingly, over the Internet. Maybe as a result, gamers really value other peopleâ€”more than people who didn’t play games growing up. They also firmly believe in a team environment. But they’re not egalitariansâ€”they believe someone should lead, they are generally happy to do it, and they have more skills than other people their age, more fluency with different leadership styles.