I’m proud to have been an interviewee for Jorge’s podcast, which just went live with the episode. Here’s the interview.
A personal note: I’ve known Jorge Arango for a long time, and I’ve always been impressed with his intelligence, erudition, and keen professionalism. When he started producing a podcast, it didn’t surprise me in the least that it’s one of the best-produced, thoroughly crafted podcasts out there. (Full text transcript! Linked references!) Jorge is also the author of the wise and excellent Living in Information, and is responsible for the transformative revision and reframing of the venerable “polar bear book,” aka Information Architecture for the Web and Beyond. (Seriously, if you haven’t read the 4th edition, at least check out Jorge’s brilliant introductory Part I [Ch 1-4], which is brand new to the book, and is one of the best explanations of IA in existence.)
I really enjoyed this conversation, and I hope my meandering answers lived up to the quality of everything else Jorge does. ❤
In 2016 I had the great pleasure of doing an interview with Misael León, one of the folks leading the amazing team Nearsoft in Mexico. I recently realized I never posted a blog entry about it, so here it is, at last.
This was not long after Understanding Context was published, so a lot of the conversation orbited those topics. Because he asked some really interesting questions, I talked a lot… like, more than usual, which is saying something. So here’s our conversation in three small-plate-sized chunks.
I had the great pleasure of giving the first talk at this year’s UX Hustle Summit in Atlanta.
I realized, I’m only one relatively privileged person, who got into this career in a very different time, so I didn’t want all of this to come from me. So I crowdsourced advice from Twitter and got a lot of great responses (please read them on the twitters! I couldn’t fit it all in the talk).
Basically it came down to four big themes: Learning, Humans, Systems, and Relationships. Check out the slides below!
Back in 2015, while I was at UX Lisbon to teach an Understanding Context workshop, I had the great pleasure of being interviewed by the excellent UX Podcast guys, as part of a dual conversation with me and the amazing Abby Covert. It was a fun, wide-ranging chat, and I was lucky to be there. Anyway, I’m posting a long-belated link to the interview here on the blog. Enjoy!
I had a great time giving this talk at the amazing CanUX conference (where I also got to teach a rebooted version of my Understanding Context workshop).
A few key points from the talk:
Humans and their environment are part of one system together. When we think of them as separate, we make big mistakes.
We’ve been gradually defining downward what “human centered” means, to the point where we aren’t really considering the whole reality of users most of the time. We need to break through that barrier and get radical about human-centeredness.
AI is part of our environment, and we need ways to understand what these autonomous agents do, what they perceive, and clear up the ambiguity about cause and effect.
We need to make ourselves a nuisance in our workplaces to get in on or spark conversations about human-centered responsibilities for these technologies.
And it should be for all humans. If it’s good for only some of us, it’s not truly good for any of us.